Privacy Policy

Introduction

Welcome to https://ai-facility-maintenance-forecasting-tools.livebursts.com (hereinafter referred to as “AI Facility Maintenance Forecasting Tools,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with our digital platforms, including but not limited to:

Our primary website at https://ai-facility-maintenance-forecasting-tools.livebursts.com.
Any mobile or desktop applications developed by us and made available for download.
Online services and tools we offer, such as data forecasting, analytics, and support resources.
Products directly sold or distributed through our platforms.

Please be informed that this policy does not extend to third-party websites, apps, or services accessible through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs situations where:

You register an account and use our applications and services as an authorized user.
You visit our websites linked to this Privacy Policy.
You subscribe to receive communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide our services effectively. The categories of data we gather include:

Account Information: Details required for account creation and management, such as username, email address, and password.
Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments.
Financial Information: Data related to your financial status or transactions, if shared with our permission.
Purchase Information: Records of products or services purchased through our platform.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers (with user consent) for service improvement.
Location Data: Your geographical location data (if made available), used to provide location-based services.
Feedback: User-submitted comments, reviews, or responses to surveys.
Social Media Information: Content shared when you interact with our social media profiles.
Product Information: Details about products viewed, purchased, or interacted with on our platform.

We collect this data through multiple channels: user input forms, account settings, browsing interactions, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their privacy agreements.

Cookies

We employ cookies and similar tracking technologies for several essential purposes:

Strictly Necessary: These cookies enable core platform functionalities, such as secure login, account management, and service delivery.
Preference: Used to remember your preferences, language settings, and custom configurations.
Analytics: Help us analyze user behavior, track website performance, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enforcing our terms of service. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize your data securely.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security practices.
Access Control: Access to sensitive data is restricted to authorized personnel only.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding child privacy, such as COPPA (Children’s Online Privacy Protection Act) in the United States.

Your Rights

Depending on your jurisdiction, you may have certain rights concerning your personal data, including:

Access: The right to request access to and receive a copy of your personal information held by us.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal information under certain circumstances.
Restriction: The right to restrict or limit our processing of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at [email protected]. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Mailing Address: AI Facility Maintenance Forecasting Tools, Privacy Team, [Your Address]